Introduction
Since 1996, NPC Automotive Computers has been a family-owned business operating out of the Houston area. Our longevity in the automotive industry is the result of our commitment to high-quality service and fostering a positive, supportive work environment. We believe that when our team thrives, so does our business. At the heart of our success are the core values we uphold every day.
Kindness NPC Automotive
We believe in the age-old principle: treat others with respect, and respect will be returned. At NPC Automotive, we emphasize empathy and enthusiasm in every interaction, both with customers and within our team. We see each customer and member of our organization as part of our extended family. Our approach is rooted in an abundance mindset. By giving freely, we believe we’ll receive the same energy in return. This focus on kindness helps us build strong, lasting relationships.
Earned, Not Given
In a competitive industry like ours, nothing has been handed to us. We don’t believe in shortcuts or entitlement. We commit to putting in the hard work every day to meet tight deadlines and exceed customer expectations. From providing Next Business Day shipping to ensuring every job is done the right the first time – we set ourselves apart by doing what other’s won’t. We earn our success through dedication, effort and a relentless pursuit of excellence.
Be a Victor, Not a Victim NPC Automotive
At NPC Automotive, we champion a mindset of accountability and ownership. We encourage our team to be coachable, accepting feedback as an opportunity for growth. While we acknowledge our imperfections, we embrace them as a way to improve. This focus on personal responsibility allows us to avoid a victim mentality and instead approach challenges with solutions-based mindset. Every obstacle is a chance to learn and grow stronger.
Learning, Knowledge & Awareness
We firmly believe that knowledge is power. Continuous learning is a core value at NPC Automotive, and we’ve implemented strategies to keep our team informed and engaged. Recently, we’ve introduced books that align with our company’s vision as part of our company’s vision as part of our onboarding process, sparking new ideas and ensuring everyone is on the same page. Along with knowledge, the awareness of our strengths, weaknesses and opportunities play a key role in our growth.
Curiosity NPC Automotive
“Curiosity killed the cat, but satisfaction brought it back.” This proverb perfectly captures how curiosity can drive us to find better ways of doing things. At NPC, curiosity leads to innovation. Innovation can come from improving day-to-day processes or better understanding our customer’ needs in the ever-evolving automotive industry. Where ever we find curiosity, we encourage our team to ask questions, seek out new information, and challenge the status quo.
Solution-Focused
We approach every project with a clear goal in mind. By visualizing the desired outcome first, we’re able to outline the steps needed to achieve it. Collaboration is essential and we ensure that everyone on the team is involved in the process. Writing down our objectives and strategies helps us stay aligned and focused, ensuring we hit out targets as a cohesive unit.
Initiative and Resourcefulness
At NPC Automotive, we believe in empowering our team to succeed. We provide our employees with the tools and resources they need to reach their full potential. With trust in their intuition and abilities, we encourage them to take initiative and be resourceful when facing challenges. This sparks personal growth and allows us to develop well-informed strategies for major decisions.
Hungry for Success NPC Automotive
Finally, we value a hunger for continuous improvement. While we’re proud of the progress we’ve made, we remain driven to achieve more. We encourage every associate to strive for growth, both for themselves and the team. This ambition helps us build leaders from within and fuels our company’s ongoing success
Conclusion
At NPC Automotive Computers, our core values aren’t just words. They are the foundation of everything we do. These principles guide our daily work and long-term vision. By staying true to these values, we ensure that we continue to grow, innovate, and deliver the high-quality service our customers have come to expect. Together, these values drive us forward, allowing NPC Automotive to thrive in the ever-changing automotive industry.
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