DELIVERED NEXT BUSINESS DAY OR IT’S FREE*
service terms

Service Terms

Professional for Professionals

Delivering an exceptional customer experience and getting vehicles back on the road should be top priority. Worrying about defective, delayed, or incorrect automotive computer parts shouldn’t even be a thought.

As a leader in the remanufactured computer space, NPC Automotive offers the most precise software updates and plug-and-play units, ensuring a direct match. Our team of experts is here to solve any issues at hand, giving you the peace of mind you deserve. With our commitment to accuracy, you can feel confident that you’re receiving and providing customers with the highest performing parts possible every time.

NPC Automotive’s experienced professionals invest in your success as much as you do. Join the ranks of more than 200,000 satisfied customers who have benefited from our wide selection of parts, dedicated service, and unrelenting business focus.

Fulfillment Guarantee

We know that time is the most valuable asset for you and your customers. Impress customers by delivering faster turnaround times. Any order placed before 4pm CST will be delivered to you the next business day, or it’s free.* We ship all parts, including warranty replacements, via UPS Next Day Air at no extra cost to you within the contiguous United States.

*Exceptions include out of stock and back-ordered parts.

Sourcing Guarantee

With our advanced technology capabilities, you’ll quickly get a direct match for your exact part. Find any ECU for Ford, Chevy, Chrysler, domestic vehicles, and Japanese vehicles from 1996-2017 in stock at NPC Automotive. Every part we provide comes with a two-replacement warranty. If the part you receive doesn’t work, we’ll send you a replacement; no need to send the original back. We promise the same quality for replacements; if it fails we’ll issue a full refund.